After placing your order, check you have received confirmation on the email you used to register.
Orders are considered completed when:
- Payment by Bank Transfer is confirmed. You must send proof of payment by email to firstname.lastname@example.org .If it is not possible to send this by email, we advise you to contact us as soon as possible so we can find an alternative method.
- Payment made by Multibanco reference is confirmed.
TERMS OF DISPATCH
a) After payment has been successfully made and confirmed by FRAGAleiria, you will receive an email confirming your purchase. The process of sending your order begins from this moment and it will be dispatched in the two working days following the confirmation.
b) Immediately the order leaves our warehouse, you will receive an email informing you of the dispatch along with the corresponding invoice of your purchase. At this stage the delivery time begins, depending on the destination. (See table below).
c) No momento em que a encomenda é recolhida pelo CTT Expresso, receberá um mail com o seu tracking number.
|Continental Portugal (CTT Expresso)||€5||48h|
|Madeira (registered mail)||€7||3 to 4 days|
|Azores (registered mail)||€7||5 to 12 days|
|Europe (registered mail)||€18||Depends on the destination|
|Rest of the World (registered mail)||€28||Depends on the destination|